In recent years, there has been a significant rise in the popularity of food delivery service, and Doordash happens to be one of most well-known and widely used.
Although more and more consumers are familiar with the online food delivery service, there are a host of new players who have entered the market, each offering unique features and services.
Whether you’re a busy professional looking for a more convenient way to order lunch, or a foodie searching for the best local restaurants, there are plenty of DoorDash alternatives to choose from.
In this article, we will take a closer look at 7 of the most dedicated and promising DoorDash alternatives that you can use in 2023. These platforms hand-picked by us offer something for everyone. So, whatever reason you have either be it the pricing, the widest selection of restaurants, or the most advanced features, we’ve got you covered.
Introduction to DoorDash and Its Features
DoorDash is a popular food delivery service that has taken the market by storm in recent years. With this platform customers can order food from their favorite local restaurants and have it delivered straight to their doorstep.
DoorDash has an easy-to-use interface and quite a wide selection of restaurants have made it a go-to for many customers looking for a quick and convenient way to get their food fixed.
A notable feature of DoorDash is its real-time tracking system, this feature allows customers to see exactly where their food is and when it will arrive. Also it provides peace of mind and ensures that customers can plan their mealtime accordingly.
DoorDash also offers a variety of delivery options, including scheduled delivery, which allows customers to place an order in advance and have it delivered at a specific time.
It offers a wide selection of payment options, including credit and debit cards, Apple Pay, and Google Pay. This enables customers to easily and securely pay for their food without having to worry about cash or checks.
Despite all these features, DoorDash is facing a lot of competition from other delivery services. Some of these alternatives offer similar features and benefits, and some even offer unique features that set them apart from DoorDash.
Reasons for Considering Alternatives to DoorDash
There are many good reasons why someone might consider an alternative to DoorDash in 2023. They are listed as follows:
Chief among the reasons why restaurant owners and customers are looking for alternatives to DoorDash for their ordering needs, is the usage of custom-built solutions such as in-house ordering applications; these solutions can help ensure that customers have a consistent experience when it comes to ordering food.
Third-party services may be worth considering, as they often offer powerful automation and analytics capabilities that can enhance the user experience.
Moreover, restaurant owners should keep an eye on local orders; while online solutions offer convenient access to a large pool of customers, avoiding high fees by using more localized services could prove beneficial in the long run.
Fees and Restrictions
DoorDash is a third-party delivery service that comes with quite a number of associated fees and restrictions, which may sometimes not fit the needs of some customers or restaurants.
There are a number of dedicated alternatives to DoorDash that offer more competitive pricing and customized services tailored specifically to certain geographical areas.
Another common reason for considering an alternative to DoorDash is convenience. As there are alot of competing delivery services available, some customers find it easier to use a single platform for all their orders rather than having multiple accounts for different companies.
This makes it easy to compare prices between providers, get accurate estimates on arrival times, and even track their orders in real time.
Many customers may prefer using a dedicated delivery service as opposed to DoorDash because of the increased safety and security associated with it.
Some food delivery services usually have strict policies about food handling and delivery procedures which help protect both customers and restaurants from any potential issues that may arise during the course of an order.
Some alternatives may also offer loyalty programs and rewards for frequent customers, which can lead to increased customer satisfaction and retention.
Personalized Customer Service
Another reason why customers might opt for alternatives to DoorDash is because they offer more personalized customer service compared to traditional delivery services. Customer representatives are often available by phone or email to answer questions and provide further support if needed.
Those who are located far away from major cities also appreciate being able to access other dedicated delivery services rather than having to rely on DoorDash where availability can be limited due to certain areas not receiving the same coverage.
Method of Delivery
Finally, it’s important to consider delivery methods; depending on location and accessibility, practical alternatives like bike couriers or partnered delivery solutions may prove more reliable than traditional delivery services.
Given these reasons, it is easy to see why so many people are turning towards other dedicated alternatives to DoorDash. With the above reason listed, these other alternatives can provide a better overall experience than the traditional third-party services.
All these benefits make them an attractive option for those looking to get the most out of their food delivery experience.
The Top 7 Alternatives to DoorDash
App2Food is a comprehensive restaurant technology platform that bridges the gap between restaurant operators and customers. The goal of this food online service is to provide a single integrated system which can be used by restaurants across different scales and sizes, including those with limited resources.
The platform focuses on providing quality service to its users while putting their needs first. It includes features such as automated order processing, delivery management, loyalty program management, reporting analytics, etc.
App2Food has a powerful dashboard interface which enables restaurant managers to easily manage all aspects of their business from one place. The platform also offers customized user experience for both restaurants and customers, which allows them to have a personalized experience tailored to their specific needs.
It offers an array of valuable services that can help restaurants maximize efficiency, reduce costs, and gain insights into customer preferences. It has a delivery management tool that enables restaurant owners to manage orders quickly and efficiently.
They can track order status in real-time, assign drivers for deliveries, and monitor performance metrics such as revenue generated per order. App2Food also includes a loyalty feature that allows restaurants to reward customers based rewards points accumulated through purchases.
- Online Ordering
- Mobile App
- Ordering Kiosk
- POS Integration
- Cloud Kitchen
App2Food provides various marketing options such as email campaigns and social media advertising. With the insightful analytics provided by the platform, restaurant owners can gain valuable insights into customer behavior, enabling them to make well-informed decisions and increase their overall success.
The team at App2Food is continuously looking for new ways to improve their products, making it a reliable DoorDash alternative for independent restaurants in 2023.
Overall, by partnering with App2Food, restaurants can access the latest technology at an affordable price and benefit from all its features. With the platform’s intuitive dashboard, customers can easily order food online or through mobile apps with just a few clicks.
Watch Out For: Relatively new compared to other competitors.
2. Uber Eats
Source: Uber Eats
Uber Eats is a great option for restaurants looking for high-value partnerships and delivery solutions in the digital marketplace and also serves as a great DoorDash alternative. Uber Eats has a huge customer base, and has become one of the largest and most reliable networks of delivery drivers in the industry.
Restaurants can benefit from their marketing tools to reach more customers, but ordering and fulfilling orders without an integration with your restaurant’s POS system can be a challenge.
It can increase the workload for your staff, which may lead to incorrect orders getting sent out due to input error or missing an order during a rush.
Price: Pricing on UberEats varies depending on what you need, but restaurants typically pay a 15-30% commission on each delivery and 6% on pickup orders.
- Schedule Orders
- Restaurant Manager
- Deals and Promotions
- Payment Options
- Social Media Integration
- Search Filters
- Delivery Tracking
- Push-up notification
- Profile Customization
As a restaurant owner, Uber Eats offers unparalleled opportunity for growth and for customers, providing delightful convenience.
For customers utilizing the platform, having its huge selection at their fingertips can be a double-edged sword; but by self-limiting choices like filtering orders by budget or cuisine type etc., users can find what they need more quickly whilst cutting down the strain of decision making.
In addition, it’s advisable to stay updated about new restaurants on the app – as well as promotional deals – so you can make even better use of Uber Eats’ offerings!
So if you’re looking to deliver through UberEats, it’s important to consider the potential costs associated with this service. However, if done correctly, UberEats could be an excellent way to get your products out there in the digital marketplace and reach more customers than ever before.
Overall, UberEats is a great option for restaurants looking to get their products out in the market. Their large customer base and marketing tools are valuable assets that make them an incentivizing delivery solution and that’s why it’s on this list of alternatives.
Watch Out For: It has no integration for the restaurant’s POS systems.
Caviar is a DoorDash partner that provides delivery from “the best local food” and “coolest spots,” connecting people to restaurants and awesome couriers. Caviar stands out in the busy DoorDash marketplace as it has an elevated and exclusive branding which benefits restaurants with one or more locations in large metropolitan areas.
As a Caviar user you have access to DoorDash’s network of reliable delivery drivers. However, it should be noted that Caviar does not benefit from the large user base or advanced marketing tools available on the DoorDash platform. The app is only available to those who are partners of DoorDash.
In addition to their superior branding capabilities, Caviar also offers a range of collections like Healthy Enough, Vegan, Vegetarian, and more. This ensures that users can find food to fit their dietary requirements as well as have access to healthier options when they need it.
Caviar also has in-house nutritionists who curate the collections ensuring only healthy options are available.
Price: Not available.
- Mobile App
- Flexible delivery system
Caviar is an excellent option for those looking for a DoorDash alternative as its exclusive branding makes it stand out from the other delivery services on the platform. In addition to this, their wide range of collection of curated meals make them a great choice for those who want easy access to healthy food.
With reliable delivery drivers through DoorDash’s network and only being available to partners of DoorDash, Caviar provides quick and convenient deliveries with delicious options. In 2023, Caviar remains a great choice for those looking to make use of dedicated DoorDash alternatives.
Watch Out For: The app is only available to doordash partners.
ChowNow provides restaurant owners with a comprehensive and diverse suite of delivery solutions. Its Direct and Marketplace products offer restaurants the opportunity to cater to their local customer base with ease.
The Direct product is especially beneficial as it eliminates interference between the brand and customers, allowing for better relationships with customers through branded apps and websites.
Integration is also made extremely easy with ChowNow in that it gives users the ability to link up with existing POS systems without any hassle. This allows restaurants to stay at the forefront of technology while still holding dominion over their customer experience offline.
Price: ChowNow has a wide range of delivery locations and fees which are both flexible and affordable; with a yearly fee of $139 and a “flex fee” of 3.99 per delivery.
ChowNow also offers a plethora of marketing tools to help enhance brand awareness which in the process helps boost sales. This places more responsibility onto restaurant owners when it comes to marketing their brand.
By properly managing and efficiently utilizing the many options made available through ChowNow, you can provide a fantastic experience for your customers, whether they are shopping in-store or online.
Watch Out For: Delivery range and location are limited.
Delivery.com is a very popular delivery solution that caters to restaurants, laundry, groceries and liquor. With over 12,000 businesses finding new customers with delivery.com and a large user base of over 3 million users, it has become one of the most widely used solutions for food delivery.
For restaurants looking for catering-sized orders or other B2B food deliveries, Delivery.com offers an extensive network and marketplace that makes getting what you need easy and convenient.
This platform also provides free ordering for users so they can save time tackling their to-do lists no matter where they are—at home, at work or on the go.
The major advantage of using Delivery.com is its nationwide network of restaurant partners and drivers that ensures the delivery of your order, no matter where you are.
The drawbacks of delivery.com lies in its lack of brand recognition compared to other solutions and it doesn’t offer POS integration which can be a hindrance for restaurant partners. Additionally, as with any food delivery service, there is competition between restaurants, grocery stores and markets on the app which might make it difficult to stand out from the crowd.
Price: It has variable pricing for restaurants.
Overall, Delivery.com is an innovative platform that allows restaurant owners and customers alike to take advantage of convenient delivery services; it has emerged as a game-changer, revolutionizing the traditional dining experience by allowing customers to explore and enjoy a variety of cuisine in the comfort of their own home.
Orders can be easily placed through the platform, ensuring convenience, accuracy and efficiency in meal delivery. Delivery.com also offers unique tips for restaurant owners seeking to optimize their ordering system for maximum customer satisfaction.
With features such as automated order tracking, quick item searching capabilities, real-time pricing updates on menu items – all multiplied by lightning-fastness! – this platform has become a go-to resource for eateries looking to streamline their operations and build loyalty with customers.
What’s more is that guests can quickly search online menus from hundreds of local restaurants before making an informed decision about what they order; they feel assured knowing they’re getting quality food at prices tailored to fit their budget.
In short, Delivery.com removes the tedious legwork associated with managing delivery orders while still providing the diner’s peace-of-mind that comes with quality meals delivered right up to their doorsteps.
It truly is a boon for time-pressed consumers looking for delicious meals without ever leaving the house! So taking into consideration all these, it’s no surprise Delivery.com made it to this list of alternatives.
Watch Out For: It has less brand recognition compared to other competitors.
ASAP is another well-known delivery service that offers its customers an easy, reliable and secure way to order food from local restaurants. With this delivery platform, customers can explore great local restaurants in their area, browse professionally photographed menus and customize menu items just the way they like.
Asap provides restaurant owners with access to full-service delivery solutions that allows them to provide a hands-off approach to order fulfillment. This leads to greater brand awareness in certain cities with more customers using their Carryout & Delivery services.
However, this service is currently limited to select locations in the US and has a smaller brand awareness than some other popular delivery services. However, restaurants using ASAP do not have access to POS integration which can slow down order fulfillment.
Price: It has variable pricing for restaurants.
- Live chat support
- Carryout & Delivery
- Mobile App
Asap offers an easy way for customers to order food from their favorite local restaurants with safe and secure online payment options. Customers can even chat directly with the customer service team via the live chat feature for any queries they may have.
This means that customers receive both fast and reliable delivery service as well as excellent customer support whenever they need it.
Overall, Asap is a great option for those wanting to get quality meals delivered from local restaurants. Therefore, if you’re looking for a reliable and efficient food delivery service in 2023, then Asap is definitely worth considering.
With its reliable network of delivery drivers, full-service delivery solutions and brand awareness in certain cities, this dedicated DoorDash alternative offers customers an easy way to order food from their favorite local restaurants with a safe and secure online payment process.
Watch Out For: It has no POS integration for restaurants.
GrubHub is a platform that focuses on providing flexible delivery services to restaurants. It has a wide network of restaurants, due to recent acquisitions, creating competition in their marketplace.
GrubHub’s order management system integrates with some restaurant POS systems which helps restaurants to increase their customer base and maximize profits by turning the kitchen into a virtual restaurant.
GrubHub makes it easy for restaurant owners to expand their business as well as allowing customers to get more options when ordering food online.
Restaurant owners are able to manage orders conveniently using the integrated POS system while customers can benefit from the extensive network of restaurants.
GrubHub’s marketing services help restaurant owners to generate more awareness of their brand and reach a larger customer base. It also offers competitive fees compared to other delivery services in the market. All these features make GrubHub an ideal alternative for DoorDash in 2023.
However, it is important to consider the competition that comes with the large network of restaurants connected to GrubHub before signing up with them as partners. Knowing your customer-base and pricing strategies are essential when operating in such a competitive environment, so you will be able to maximize profits from this platform.
It is recommended that you take full advantage of the promotional tools provided by GrubHub for marketing purposes. This will help you to increase your sales.
Price: In terms of pricing, GrubHub typically charges a 5%-20% commission on pickup orders and deliveries. Furthermore, their marketing services also cost around $40/month.
- Activity Dashboard.
- Activity Tracking.
- Delivery Tracking.
- Food Delivery Dispatching.
- For Restaurants.
- Gift Card Management.
- Kitchen/Menu Management.
Overall, Grubhub is an invaluable tool that fundamentally improves dining experiences for both restaurant owners and their patrons- providing business analytics data insights into customer behaviors.
It enables seamless integration with existing technology stacks; offering marketing support guidance; helping optimize menu-item selections; prompting best practices for strategic staffing decisions; establishing certain procedures that guarantee streamlined & seamless customer experience.
With all these features combined, GrubHub can be a great choice for those looking for dedicated DoorDash alternatives in 2023.
Watch Out For: High service fee.
Whether you are a restaurant owner looking to diversify your delivery partners or a customer searching for the best food delivery service, there are lots of DoorDash alternatives available in 2023.
Each of the mentioned alternatives has its own advantages and disadvantages, so be sure to thoroughly evaluate all options before making any decisions.