Top 22 Business Processes Outsourcing Companies

BPO companies are popular in a lot of different fields these days. Business process outsourcing is a great strategy to help cut costs and boost productivity. This method puts all of a company’s attention on its most important tasks.

Many non-essential business tasks, such as data entry and human resources work, can now be easily outsourced. However, deciding on the best business process outsourcing (BPO) provider might be a matter of life and death. Therefore we’re here to help you in narrowing down the field. In this blog post, we’ve put together a list of the top 22 Business Processes Outsourcing Companies for you to consider.

1. Wipro

Wipro is an international company based in India that outsources business processes (BPO). The organization’s information technology services, business process outsourcing, and consulting services have helped clients from all over the world.

Fortune Global 2000 named Wipro one of the most successful businesses in the world. Wipro has also won a number of prestigious industry awards in the past. Wipro works with many different kinds of businesses. There are many of them, but Walmart and Philips are only two examples.

Here are the most important business process outsourcing services that Wipro has to offer:

  • Cloud
  • Blockchain
  • Cybersecurity
  • Industry 4.0
  • Digital workspace solutions
  • Data Analytics
  • DevOps

2. Cognizant

The main office of the multinational company Cognizant is in the United States of America. It is well-known for its innovative consulting services and other products that have to do with information technology. Several well-known companies all over the world, like JPMorgan Chase and Wells Fargo, have used the company’s services.

Cognizant is also well-known for the solutions it offers for the Internet of Things (IoT), artificial intelligence (AI), and the cloud. The company also offers services related to digital engineering and information security.

Here’s a list of some of the most important services Cognizant offers:

  • AI
  • Digital Engineering
  • Digital Strategy
  • Enterprise services
  • Intelligent Process Automation
  • IoT
  • Quality Assurance & Engineering

3. IBM

IBM’s business process outsourcing (BPO) services help businesses create what IBM calls “intelligent” and “customized” procedures. IBM wants to help other businesses improve their digital skills by using the internet of things, cloud computing, artificial intelligence, and automation.

This is the main reason why the company is trying to change the way business is usually done. The organization now has more than 352,000 people working for it.

Let’s look at some of the most important services IBM has to offer, such as:

  • Procurement services
  • HR services
  • Finance transformation
  • Automation
  • Big data
  • Blockchain
  • Customer care
  • Risk management

4. Accenture

Accenture is a well-known brand name for companies in the information technology field. This organization can help businesses with things like consulting, information technology and running their businesses. It has worked with a number of companies on the list of the Fortune 100.

Accenture employs more than half a million people in places all over the world. This makes it one of the top ten largest professional services companies in the world.

The company has been giving customers a wide range of services, including the following:

  • Business strategy services
  • Blockchain solutions
  • Cloud services
  • Digital marketing and analytics
  • Healthcare management consulting
  • IT services
  • Security as a service
  • Supply chain services
  • Technology consulting

5. Infosys

Infosys is a company that needs no introduction when it comes to the fields of information technology and business process management. The Indian company helps clients all over the world become more digitally agile, which improves the performance of those clients.

Next, let’s take a look at the services that Infosys BPM offers to its clients, which are:

  • Accounting and finance
  • Automation
  • Analytics
  • Customer service
  • Digital Interactive Services
  • E2E outsourcing
  • HR services
  • It consulting
  • Legal process consulting and outsourcing

6. Genpact

Genpact is a well-known US-based business process outsourcing company. The company has made a name for itself in its field by offering services related to analytics and artificial intelligence. Genpact provides a wide range of services so that it can meet the needs of many different kinds of businesses.

These services cover everything from the most fundamental parts of running a business to more specialized tasks like supply chain management and compliance.

Now, let’s take a look at the services Genpact can offer you:

  • Accounting and finance services
  • Enterprise performance
  • Procurement
  • Risk and compliance management
  • Supply chain management
  • Wealth management

7. Concentrix

Concentrix is another well-known business process outsourcing company. It offers a wide range of services to its worldwide customers and has clients in practically every region. More than 225,000 people are employed by the company throughout more than 100 countries on every continent, and around 80 percent of the corporations that make up the Fortune 500 are among its customers.

Concentrix’s cutting-edge services are made to help companies improve their Customer Experience (CX). The primary business process outsourcing services that Concentrix offers to its clients are the following:

  • Accounting and finance
  • Automation
  • Customer engagement
  • Design
  • Analytics
  • Marketing solutions

8. Plaxonic Technologies

Plaxonic is a multinational company that does business processes for other companies. The business has offices in many different countries, but India is where its main headquarters are.

Plaxonic Technologies was founded on the idea that it should put a lot of emphasis on digitalization and all of the benefits that come with it so that it could offer its clients business solutions that were both innovative and long-lasting.

Here are some of the most essential business process outsourcing (BPO) services that the company offers:

  • Automation
  • AI
  • Blockchain
  • Cloud
  • Data analytics
  • DevOps
  • Digital Transformation
  • Open source development
  • Digital interactions
  • Mobile app consulting
  • Omnichannel

9. Teleperformance

The main focus of the French company Teleperformance is on managing the customer experience. Customers in a wide variety of areas may take advantage of the extensive range of business process outsourcing services that the company provides. At the moment, Teleperformance is doing well after being in business for more than 40 years.

The mission of the company is to train its customers to provide the highest level of customer care to their own customers by using cutting-edge technology in the most effective manner possible.

The following is a list of some of Teleperformance’s most essential business process outsourcing services that it has to offer:

  • Analytics
  • Customer Experience consulting
  • Customer care
  • Content moderation
  • HR services
  • Intelligent automation
  • Sales
  • Social media
  • Translation

10. EXL Service

More than 30,000 employees are employed at the facility in New York that is owned and operated by the business process outsourcing (BPO) company EXL Service. The goal of the company is to facilitate a full transition to digital for the benefit of its customers so that those customers may bring their wares to market more quickly and so increase their profits.

Customers are walked through the process of putting into action difficult technological solutions in a manner that is both simple and economical with the help of the company.

EXL services provide a comprehensive selection of digital services, in addition to services in the areas of business management and consulting. Here are some of these services:

  • Banking services
  • Compliance
  • Data strategy
  • Data governance
  • Finance transformation
  • Logistics
  • Marketing
  • Technical accounting
  • Travel

11. Skyes

Skyes is a worldwide provider of business process outsourcing (BPO) services, and its headquarters are located in the United States. The state of Florida is home to the company’s headquarters. The firm has established a solid name in the industry thanks to the fact that it provides IT consulting and ITES services of a high standard.

Through these services, companies are able to provide their clients with enhanced and more engaging experiences, which, in the long run, is beneficial for everyone involved.

The business process outsourcing (BPO) services that Skyes specializes in may be used by clients coming from a diverse selection of company sectors. These services include:

  • Customer acquisition
  • Holistic Customer Experience
  • Multi-channel solutions
  • Risk management
  • Social media
  • Work at home

12. TCS

The well-known Tata Consultancy Services is a business process outsourcing organization that offers its customers support in building bright futures by using a vast selection of technical resources.

Clients from all around the globe may take advantage of the diverse array of business intelligence solutions provided by the India-based firm. TCS has close to 450,000 employees spread out over more than 50 countries throughout the world.

Following that, we will talk about the different business process outsourcing (BPO) services that are provided by the company.

  • AI
  • Automation
  • Blockchain
  • Cybersecurity
  • Cloud infrastructure
  • Enterprise applications
  • Interactive services
  • Internet of Things
  • Quality Engineering

13. ADP

ADP is a business process outsourcing (BPO) firm established in New Jersey that helps its customers in the management of their payroll as well as their human resources. The corporation is responsible for the employment of more than 57,000 people and maintains locations in virtually all the countries of the globe.

Let’s have a look now at the most important business process outsourcing services that ADP has to offer, which are as follows:

  • HR services
  • Insurance
  • Integrations
  • Payroll management
  • Talent management

14. OctopusTech Solutions

“Business process outsourcing” (BPO) is what an organization in India called OctopusTech does. It collaborates with big businesses to help such firms in lowering their expenses and decreasing the need for their own in-house experience. The company caters to the services it provides to each particular consumer so that it may better satisfy their requirements.

Let’s look at some of OctopusTech’s most important services and see what they have to offer, shall we?

  • Call center services
  • Chat support
  • Data entry
  • Ecommerce development
  • Email support
  • Virtual assistant services
  • Web design

15. SunTec India

SunTech is a well-known global corporation that is involved in the business process outsourcing industry. Its headquarters are located in India. The corporation has established a strong reputation in the field of business thanks to the extensive range of information technology services that it provides to other companies.

Businesses are able to get a return on their investments more quickly with the help of these services. Since the year 1999, the firm has been providing services for the outsourcing of various business operations.

The following is a list of some of the business process outsourcing services that are now available to customers:

  • Data management
  • Digital marketing
  • Data entry
  • SEO
  • PPC management
  • eCommerce

16. Invensis

Over the course of more than 20 years, Invensis has established a reputation for being one of the most dependable service providers in the world when it comes to outsourcing.

More than three thousand professionals are now employed by the organization throughout its various delivery locations located in a wide variety of nations and regions all over the globe. The majority of people in today’s world are of the opinion that Invensis is the most qualified supplier of business process outsourcing (BPO).

The following are some of the most successful services of business process outsourcing that Invensis provides to its customers:

  • Accounting and finance
  • Analytics
  • Back office
  • Call center services
  • Digital Marketing
  • eCommerce support
  • IT services
  • Training & development

17. Ameridial

Ameridial is a company that provides outsourcing services for other businesses. It is headquartered in the United States of America. The concept of business-to-business telemarketing serves as the foundation for the vast majority of the services provided by this organization to its clientele. At this moment, the corporation does business with millions of clients on an annual basis.

Let’s have a look at the most crucial business process outsourcing services that the company offers, which are as follows:

  • Call center outsourcing
  • Inbound services
  • Outbound services
  • Work at home solutions

18. MattsenKumar LLC

The MattsenKumar team is composed of close to a thousand knowledgeable and experienced professionals in their respective fields. More than twenty years have passed since the foundation of our firm.

Over the course of that time period, it has helped a wide variety of businesses and organizations located in various regions of the globe in the management of their contact centers. More than seventy-five different nations are represented among the company’s clientele throughout all seven continents.

Now, let’s have a look at the many types of business process outsourcing services that MattsenKumar provides:

  • Analytics
  • Back office services
  • Business intelligence
  • Contact center outsourcing services
  • CX management
  • Data visualization
  • E-commerce outsourcing

19. Helpware

Helpware is a firm that specializes in outsourcing and has a robust culture. The company places a great focus on catering to the requirements of its clients. Administrative work for the company has been carried out in a number of countries, including Brazil, the United States of America, Ukraine, and the Philippines.

2015 was the year that marked the beginning of the company’s operations, and as of this moment, it operates out of seven locations spread around the globe. It has more than 150 clientele from a variety of countries throughout the globe.

The following is a list of some of the most significant business process outsourcing services offered by the company:

  • Back office
  • Customer service
  • Taskware machine learning solution

20. Intetics

Intetics not only provides its clients with business process outsourcing (BPO) services such as quality assurance, data processing, and IT support, but it also assists its clients in the development of software. Since it first opened its doors for business in 1995, the firm has expanded to the point that it is currently operating in over 30 nations all over the globe. Currently, the business attends to the needs of over 400 clients.

The following is a list of some of the most significant business process outsourcing services that are provided by Intetics:

  • AI and machine learning
  • Big data
  • Chatbots
  • Mobile app development
  • Predictive software engineering
  • Software QA & Testing

21. Outsource Services India

Outsource Services India is the name of a firm that has its headquarters in India and does its business in a variety of nations all over the globe. In fact, India is seeing rapid expansion. Customers originate from all over the globe, and the firm provides a comprehensive selection of services in the areas of information technology (IT), knowledge process outsourcing (KPO), and business process outsourcing (BPO) (BPO).

The following is a list of the most essential business process outsourcing services that the firm makes available to its customers:

  • BPO services
  • Bookkeeping
  • Data entry
  • Digital marketing
  • Engineering services
  • Flyer design
  • HR services
  • SEO services
  • Web design

22. IQ BackOffice

When it comes to business process outsourcing, IQ BackOffice is widely regarded as an industry leader. It is well-known for delivering a diverse variety of outsourcing services, particularly in the domains of finances and human resources. The organization places a high priority on accuracy and has been successful in catering to the requirements of customers residing in a wide variety of nations throughout the world.

IQ BackOffice is able to assist companies of all sizes, from startups to large corporations, in achieving their growth objectives by providing Business Process Outsourcing (BPO) solutions. These solutions include the items listed below.

  • Automation technology
  • Automated invoice processing
  • Full-service accounting outsourcing
  • Payroll management

Conclusion

Businesses of all sizes and in a broad range of industries have been using business process outsourcing, or BPO, for some time now to cut expenses and boost revenue. The ability of a team to be more creative is one benefit of outsourcing business activities, which may also help enhance productivity in a company’s core areas.

If business process outsourcing (BPO) were to shift its attention back to the client, it might dramatically enhance its overall experience. Companies specializing in business process outsourcing (BPO) might end up helping improve how your company uses its current set of assets.

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